Shipping policy
Shipping Policy
Remember Store
Thank you for shopping with Remember Store. We aim to deliver your favourite bags safely and conveniently across Pakistan.
1. Delivery Coverage
We aim to deliver orders throughout Pakistan, subject to courier service availability at the customer's location.
2. Order Processing Time
Orders are generally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may require additional processing time.
3. Estimated Delivery Time
Our estimated delivery time is:
3–7 business days after dispatch.
Delivery times may vary depending on the customer's location, courier operations, weather conditions and public holidays.
4. Shipping Charges
Applicable shipping charges will be displayed at checkout or communicated to the customer before order confirmation.
Any additional delivery charges will be communicated before the order is completed.
5. Cash on Delivery (COD)
Cash on Delivery is available for eligible locations.
Customers must provide a valid phone number and accurate delivery address.
The customer must pay the confirmed order amount to the courier at the time of delivery.
6. Order Tracking
Where tracking is available, customers may receive a tracking number or courier tracking link through WhatsApp, SMS or email.
7. Delivery Delays
Delivery may be delayed due to:
- Weather conditions.
- Public holidays.
- Courier operational issues.
- Incorrect or incomplete addresses.
- Other circumstances beyond our reasonable control.
We will try our best to assist customers with delivery-related enquiries.
8. Incorrect Address
Customers should carefully check their delivery details before placing an order.
Please contact us immediately if you notice an error before dispatch.
9. Missing or Damaged Deliveries
If your parcel arrives damaged or an item is missing, contact us within 48 hours of delivery.
Please provide your order number and clear photographs. We will investigate and assist according to our Return and Refund Policy.
10. Contact Us
Remember Store
Email: rememberstore.pk@gmail.com
WhatsApp: 03082911110
Country: Pakistan